Domestic Shipping Rates
Flat Rate = $10.00
2-day = $30.00
note: 2-Day orders are shipped FedEx 2-day air and will be delivered 2 days after the order is processed.
International Shipping Rates
Hawaii, Alaska & Canada = $20.00 | Europe = $35.00 | Rest of the world $50.00
We take great pride in the quality of our clothing, and our policy is to ensure that all products are delivered in perfect condition. If for any reason the product does not meet your expectations, please return it within 14 days following the receipt of your package and we will arrange for an immediate exchange or refund. Returns submitted after 14 days are entitled to a merchandise credit. No exchanges or returns will be accepted 30 days after receipt of the merchandise.
Please note that all merchandise to be exchanged or returned must be unused, in the original packaging with hang tags attached. You are responsible for the shipping costs of returning the goods to us. Returned items are your responsibility until they reach our warehouse, so please ensure your package is secure to prevent any damage.
- Items for return - All items will be inspected upon arrival at our warehouse. Any returns that are damaged when we receive them will not be refunded. As soon as we receive the merchandise, we will refund items but we do not refund delivery or shipping charges: this includes charges for Express delivery and for sending your return back to us.
- Items for exchange - You will need to contact us to provide a credit card number for additional shipping charges, as well as if the exchange is for an item of greater value. We will notify you of our receipt of the item and availability of a replacement. Availability of a replacement is not guaranteed.
- Sale items are final and cannot be returned or exchanged.
Print and complete the return form. Click here for a Return / Exchange form. Send return items and Return/Exchange form to:
30B Ross Common
Ross, CA 94957
QUESTIONS? We're happy to help. Email us at firstname.lastname@example.org or give us a call at 415.785.8447.
GIFT CERTIFICATES & GIFT WRAP
Give the perfect gift - a Busy Bees gift certificate! Please contact us via email to arrange email@example.com or call us at 415.785.8447
Or, select your gift and we will wrap it up in a nice white box with a pretty navy bow! Gift wrap $8.00.
CHARITIES WE LOVE and SUPPORT
Founded in 2001 by Jessica Seinfeld, Baby Buggy works with an extensive network of community based organizations to distribute a wide range of new and gently used essentials, from cribs and strollers to clothing and diapers.
To learn more please visit www.babybuggy.org.